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Case Manager - ACT Child
Job Code:12895
Location:Saco 04072
Department:ACT Team
FT/PT Status:Full Time
  
Summary:

$2,500 Sign-On Bonus!

Integrated behavioral health care is the systematic coordination of physical and behavioral health care.  The Case Manager for Child ACT provides outreach, case management, peer support, and information about the health care system in general and at care transition points between health care agencies i.e. emergency department/inpatient/residential/crisis unit to community services. Ongoing care includes providing health education/health promotion, in partnership with other members of the Interdisciplinary Team. This position includes some after hours on-call responsibilities.

ESSENTIAL FUNCTIONS:

  • Conduct assessments of participants with their guardian and natural supports for physical health, mental health and social service needs.
  • Provide information on the importance, availability and appropriate use of primary and emergency care. Assist in the exploration of less restrictive alternatives to hospitalization.
  • Refer to other services including, but not limited to, other behavioral health and/or medical services, housing, food, clothing and other basic needs.
  • Promote participant wellness.
  • Proficient in electronic health records (EHR).
  • Document services by entering participant data into (EHR), complying with all organization, state, and federal documentation requirements.
  • Determine appropriate level of care using screening tools approved by DHHS.
  • Develop Individualized Service/Support Plan (ISP) or plan of care in conjunction with the person served. Collaboratively review and update the plan as needed.
  • Ensure attention requirements are met by the team.
  • Participate in crisis intervention, resolution and follow-up services.
  • Identify and document unmet needs.
  • Facilitate active and timely communication among the members of the BHH team.
  • Facilitate transportation to medical appointments and community activities.

GENERAL EXPECTATIONS:

  • Provide information about the Children's ACT Team to other agencies and work with them on referrals.
  • Collect data to assist in tracking of services and in quality improvement activities.
  • Carry out various quality assurance activities, such as explaining the purpose of the patient satisfaction survey, documenting reasons for dropouts or any patient feedback regarding problems with access or quality of services, and communicating findings to supervisor
  • Be committed to the mission, vision, and values of the organization.
  • Work collaboratively as a member of a team with various groups of staff, depending on the issue addressed.
  • Assure quality in work performed to facilitate the delivery of quality services.
  • Staff will actively participate in clinical and administrative supervision and attend all staff meetings.
  • Possession of a vehicle which is in good repair and a good driving record.
  • Reports accidents and injuries in a timely fashion, demonstrates safe housekeeping practices, notifies supervisor of potential health and safety concerns immediately, participates in health and safety training as required, understands and follows all Sweetser health and safety policies.
  • Ability to support and recognize the important role volunteers play.  Sweetser employees work with, support, collaborate with volunteers, and promote opportunities for volunteer engagement
  • Follow Suicide safer care practices.
  •  Other Duties as Assigned

EDUCATION:

  • Successfully complete an orientation and training program in wellness case management/advocacy that includes support for assisting patients with making life changes to help them self-manage and/or improve their chronic condition(s).
  • Bachelor's degree (B. A.) from four-year college or university in Human Services in psychology, mental health and human services, behavioral health, behavioral sciences, social work, human development, special education, counseling, rehabilitation, sociology, nursing or closely related field 

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

  • Maintain a valid state driver’s license.
  • Active MHRT/C.

EXPERIENCE:

  • Experience working in or with a primary care clinic with medical staff strongly encouraged.

KNOWLEDGE AND SKILLS:

  • Knowledge in some or all of the following areas: Child development, family systems, special education, mental health, developmental delays, juvenile justice system.
  • Skills in being well organized, able to independently prioritize workload, and having excellent interpersonal skills.